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Frequently Asked Questions
- Does the Fire Department dispose of old or expired medications, syringes, needles, or other medical supplies?
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No; the fire department doesn't dispose of medications or used or expired medical supplies of any kind. Henry County Police Department Headquarters, located at 108 South Zack Hinton Parkway in McDonough has a medication drop box for disposal of medications. You may also contact any local pharmacy, doctor's office, clinic, or hospital for tips or recommendations on disposing such items.
- Does the Fire Department fill swimming pools?
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No, however, arrangements can be made for City of McDonough citizens to obtain the necessary meter, hose, adapters, and tools for pools to be filled. For more information, contact a Battalion Chief or Chief Dave Williams from the Fire Department Directory.
- Does the Fire Department provide and install carbon monoxide (CO) alarms?
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Yes, McDonough Fire Department purchases or is granted a limited supply of battery operated smoke alarms and carbon monoxide (CO) alarms each year. While supplies last, the Fire Department will provide those to City of McDonough residents and fire personnel will install them as necessary. The Fire Department will also install or change your purchased smoke or CO alarms and purchased batteries in existing alarms if needed. For further information or to schedule an appointment, visit or call either McDonough Fire Station at 678-782-6250, contact the Prevention Division or a Battalion Chief in the Fire Department Directory.
- NOTE 1: The Fire Department does not provide hard-wired alarms with battery back-up.
- NOTE: 2: Smoke and CO Alarms must be tested regularly and the batteries changed per the manufacturer specifications.
- Does the Fire Department provide and install child safety car seats?
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Yes, McDonough Fire Department is usually granted a supply of child car seats at certain intervals throughout the year, and we provide those car seats to certain individuals and families that meet specific criteria as long as supplies last. McDonough Fire and Police Departments have certified Child Safety Seat Technicians who are dedicated to child safety and will install purchased or donated car seats at no cost.
If you have questions about child safety car seats, or if you would like to schedule an appointment to have a car seat installed, please call 470-878-1118. If no answer, leave a message, and a technician will return your call ASAP.
- Does the Fire Department sell, provide, charge, recharge, repair, or dispose of fire extinguishers?
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No; the fire department does none of the above. There are several local and nearby locations that sell, charge, recharge, repair and/or dispose of fire extinguishers. These locations can be located by an internet search. For further questions or concerns about fire extinguishers, please contact the Fire Department Prevention Division in the directory.
- Does the Fire Department teach CPR and AED Classes?
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Sometimes, the fire department attempts to schedule and teach a CPR/AED class to citizens at least once or twice each year, but it doesn't always happen. However, there are Certified CPR Instructors within the department that sometimes teach outside classes and may be willing to teach a class for a per person cost.
For further inquiries, contact the Training Division in the directory. Other possible means to obtain CPR, AED, or BLS, certifications is to contact the Emergency Response Training and Support Services or call 770-716-1404, the National CPR Foundation, or Faithful Guardian Training Center at 678-432-2243.
- How do I get a copy of a fire report?
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Incident reports are usually complete and available 3-5 business days after the occurrence. A property owner, tenant, insurer, and/or investigators may request a copy of a report by contacting the Fire Department at 678-782-6250, a Battalion Chief or the Fire Chief in the FD directory. Upon requests, instructions will be provided as to how and when to obtain a copy. Reports are usually available for pick up and under certain circumstances emailed to a recipient on the same business day of the request. The first copy of a report is generally provided at no cost; however, charges may apply for additional copies.
- NOTE1: The Fire Department does not release copies of any EMS or Investigation Report without a lawful subpoena.
- NOTE 2: Other persons or companies outside those listed and/or requests for records or reports on environmental protection, permits and/or inspections must apply for an Open Records Requests through the City of McDonough Open Records Office at McDonough City Hall, 770-957-3915, ext. 1123 or via email.
- How do I obtain a burn permit?
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For inquiries about Commercial Burning or Bon Fire Permits in the City of McDonough contact the McDonough Community Development Permitting Division, the Fire Department Prevention Division or the Fire Chief. The cost for a Commercial Burn Permit is $500. The Georgia Forestry Commission controls all other prescribed and/or residential burning permits in Georgia, including the City of McDonough. For those questions or permits, call 1-877-OK2BURN (1-877-652-2876).
- How do I request or schedule a Fire Safety Event, Fire Station Tour, Career Day, etc. for my school, class, club, scout troop, etc.?
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For inquiries reference scheduling of Fire Safety or other events, contact The Prevention Division, a Battalion Chief or the Fire Chief in the FD Directory. You may also visit or call either Fire Station 678-782-6250, an on-duty officer may be able to assist.
NOTE: McDonough Fire Department does not sponsor nor partake in personal parties, ceremonies, or events at private residences.
- When and what can I burn?
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An annual statewide burn ban is in effect from May 1 to October 1 unless otherwise advised by the Georgia Forestry Commission. Burning is usually allowed during all other times with a burn permit. When burning in the City of McDonough or Henry County, burning is limited to natural yard rubbish and debris only. Burn piles can be no larger than 6'x6'x6' and must be monitored at all times. A garden hose or other water supply shall be readily available within 50' of and able to reach the fire. All fires must be completely extinguished before dark with exceptions to bon fires and fires used for cooking or warming. For other questions about burning, call the Fire Department at 678-782-6250.
- How can I obtain my property?
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You can obtain your property by filling out a Property and Evidence Release Form that can be located at the City of McDonough Police Department, in the Administrative Office. You will be contacted by Property and Evidence to make an appointment to pick up your property. Please be sure to bring proper identification when you are receiving your property.
You must have an appointment before you can obtain your property.
- What employment opportunities are available with the City of McDonough Police Department?
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Employment opportunities with the City of McDonough Police Department can be found on the Career Opportunities page.
- How do I check on the investigative status of my case?
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If your report has been assigned to a Detective you will be contacted within a few days of filing the report and/or you will receive a letter in the mail regarding what Detective has been assigned to your case and how to contact them. If you have not heard from a Detective and you need to talk to one, you can call 770-957-1218 and ask to speak to the Investigative Aid about your case.
- How do I file a complaint on an Officer?
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Use our online form to file a complaint against a police officer.
- How can I obtain a copy of an Accident or Incident Report?
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An Accident Report or Incident Report can be obtained in person from the Records Division, located at the City of McDonough Police Department, 50 Lawrenceville Street, McDonough, GA 30253.
- Family Violence Reports cannot be obtained unless an arrest has been made and then only the victim or aggressor will have the rights to the report.
- Accident Reports can only be obtained by the vehicle owners or insurance companies involved in the accident.
- How can I file a Police Report?
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For an emergency, please call 911
For non-emergencies, you can call 770-957-1218 and ask for an Officer to come out and speak with you.
You can also file a police report by coming to the City of McDonough Police Department, and ask for an Officer to make a Police Report.
- Where is the City of McDonough Police Department located?
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50 Lawrenceville Street
McDonough, GA 30253
770-957-1218 - What areas does the City of McDonough Police Department cover?
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Please refer to the map showing the City of McDonough’s Jurisdiction (PDF).