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Help Desk Technician I

  • Type:Full Time
  • Salary/Pay Rate:$19.20 per hour
  • Posted Date:02/01/2018 2:08 PM
  • Deadline to Apply:02/23/2018 5:00 PM


 Help Desk Technician I

Technology Services

The City of McDonough is accepting applications for a full-time Help Desk Technician.  This position is responsible for maintaining the daily operations of and provides user support for desktop computing, including all associated peripherals, computer hardware, software, and cellphones. Works under the direct supervision of the Technology Services Director.

General knowledge of VMware virtual servers, MS Server Standard 2012/2016, Cisco Call Manager (ver 11), and ip phones is a plus.

For a complete job description please see

Minimum Qualifications:

Associate’s Degree or two year college certification from an accredited college or university in computer science, information technology, or a related field. Technical Certifications desirable.  Must have at least one to three years of experience handling multiple sites and 100+ users.   Preference will be given to experience in Municipal and/or public safety software similar to systems used by the City of McDonough. State of Georgia Driver’s License, Satisfactory motor vehicle report, and acceptable criminal history background check.

Starting salary:  $19.20 per hour

Application deadline:  5:00 p.m., Friday, February 23, 2018

Benefits include health, dental, life, short and long-term disability, retirement, vacation, sick leave, and holidays. 

Applications may be obtained at City Hall, 136 Keys Ferry Street, McDonough, Georgia or downloaded at  Submit applications to City Hall or e-mail to

The City of McDonough is an Equal Opportunity Employer and Drug Free Workplace.

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